Honest Fixers is founder-led with U.S.-based operations, account management, compliance, dispatch, and field execution oversight. Clients see one accountable team from intake through closeout — not a faceless call center.
Honest Fixers started with a simple conviction: facility maintenance should be accountable, responsive, and transparent. Charbel built the company by learning the systems, vendor relationships, and client expectations that actually move multi-site work orders forward.
That operator mentality — direct, accountable, and execution-focused — is built into every part of the company. Clients work with a team that moves quickly, communicates clearly, and owns the outcome.
Today, Honest Fixers operates across NJ, NY, and PA Honest Fixers is an Inc. 5000 honoree company supporting multi-site clients across the country with self-performing coverage in NJ, NY, and PA, U.S.-based operations, and a vetted nationwide vendor network.
The leadership team runs day-to-day operations, client delivery, vendor performance, field execution, and internal KPIs.
Danielle oversees operational delivery, account management, vendor performance, internal KPIs, and client execution standards.
Tom manages on-the-ground operations across the self-performing territory in NJ, NY, and PA.
Kevin coordinates daily operational execution, work order dispatch, vendor performance routing, and client communication.
Supports client communication, portfolio follow-up, work order visibility, and account-level coordination so clients know who owns the outcome.
Keeps work orders moving through vendor communication, status tracking, scheduling support, and internal follow-up.
Supports day-to-day work order movement, documentation follow-up, vendor updates, and client-ready communication.
Coordinates client communication, work order movement, status reporting, and daily operational follow-up.
Supports account-level relationship management, vendor coordination, SLA compliance, and responsive work order delivery.
Dedicated operations and client support specialist joining our growing U.S.-based execution team.
Our operations team communicates U.S.-based operations, direct client leadership, 24/7 dispatch coverage, self-performing field execution, and national vendor coordination.
Our U.S.-based operations center coordinates work orders, emergency intake, vendor routing, and client communications around the clock. Every ticket is monitored with direct accountability.
Our in-house licensed crews self-perform across New Jersey, New York, and Pennsylvania, supported by a 7,000+ vetted vendor network for national client coverage.
We're always looking for skilled operators — field techs, account managers, coordinators, and vetted subcontractors. If you run a tight operation and want to be part of a growing national platform, we want to hear from you.